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problem with window vista

by nctuan03 / May 11, 2010 11:14 AM PDT

Hi, I've this hp desktop window vista 32 bit for over 3 yrs. I has been running great until recently I couldn't open my computer icon. It seem to not respond every time I click on it. I've tried restarting the machine, defraged c drive, etc...Is there any software I can try? Please help, Thanks

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by momorgan2 / May 11, 2010 3:58 PM PDT

Have you done the basics?

-update and run your antivirus
-update and run your antispyware
-run chkdsk /r
-run disk cleanup
-run defrag

are there other icons that don't work?
if you go off the start menu to my computer does it also not work?
EXACTLY what is the error?
Can you open Windows Explorer?

Can you access My Computer through any other means? From the Start menu? From the run command? If so, it's probably malware clinging to the desktop and forcing problems when things try to open.

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problem with computer icon
by nctuan03 / May 12, 2010 9:02 AM PDT
In reply to: Hi,

Yeah, I've done all the basics like you mentioned and did not seem to work, start menu dont work, Any other icon works fine, i can open windows explorer though. . This is the problem:
when clicking on my computer icon, it just sit there for a long time and won't open and getting message like (not responding), if i try clicking on the icon again, it freezes up. Let me try to do it from run command and see what happen. Thanks

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Vista Problem
by Brechan / May 14, 2010 7:32 AM PDT
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vista problem
by nctuan03 / May 17, 2010 6:52 AM PDT
In reply to: Vista Problem

I've tried everything that morgan2 suggested and did not work. Let me give this software from " the windows club" a shot and see what happen, thanks brechan

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