....If you upgraded from a previous Windows version to Windows 10, have you visited the Dell website and downloaded/installed the Windows 10 motherboard/chipset driver and the latest BIOS for your laptop model? If not, please do.
Hope this helps.
When i put my laptop on sleep mode or shut it down, it will never stop working! i can hear some parts inside of it working! i cant let them go on because the fans stop working and the temperature raises really fast. Also when i try to open it again it won't do anything! screen is black and i hear the same noize as a mentioned before. so i have to hard reset it. after hard reseting it there is an error srcreen that says win10 did not start up normaly. when that message showed up i selected to restart the pc and then everything goes back to normal
this problem seems to occure only when im at the desktop. when im at the user selection screen it shuts down and it goes to sleep mode just fine and i can open it again without the need of a hard reset
here are the specs in case they help you define the root of the problem:
intel i7 quad-core @2.4 GHz (64-bit)
dell inspiron 15