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Problem with Toshiba Gigabeat's battery? please help...

by xlarryx1 / March 2, 2007 9:40 AM PST

Okay, I ordered a Toshiba Gigabeat S 30 off Amazon.com and loved it. The only problem was that I was strangely getting about 4 hours of battery life for audio.

So I exchanged for another one. I've only been using it for music for roughly 3 hours and the battery says its half way dead! This shouldn't be at all.

Toshiba says the battery should last 12 hours for audio. This is really starting to bug me. I don't want to keep getting my Gigabeat replaced.

So any comments, suggest, word of wisdom? Does anyone else have the same problem. Is the Gigabeat just like this? Please let me know what I should do guys. Thanks.

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From memory...
by R. Proffitt Forum moderator / March 2, 2007 11:26 AM PST

I remember someone doing tests where the content was MP3, WMA, Wav or other. They found that some encoding resulted in more battery time. Also they could stretch time by dimming the display and shutting it off asap.

Bob

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That's one of the reasons I didn't get one
by Tallcoolone / March 2, 2007 1:58 PM PST

Last time I checked the mygigabeat.com forum, it seemed like practically everyone was having this problem.

For more info, I'd check there. http://www.mygigabeat.com/

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1
by xlarryx1 / March 2, 2007 9:55 PM PST

thank you

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lame battery
by JBW72 / March 4, 2007 5:08 AM PST

I have the 60gb Gigabeat S which Toshiba claims has 12 hours of battery life. The most I've ever gotten out it was 8 hours. I have a bad case of buyers remorse with this thing. The battery life is just one of many problems.

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Toshiba gigabeat battery problem
by lp067 / March 7, 2007 12:23 PM PST

I am having the same problem! I purchased mine from a camera/electronics store through Amazon. I figured out after a few days of use that I was only getting 2 hrs. max with audio alone. I emailed customer svc. and told them it was a problem; they gave me an RMA right away. Meanwhile, while packing it up, I came across a notice from Toshiba in the box saying that I should contact them if there was a problem; not send it back to the merchant. I called them, and they said it's a defective battery, and if I sent it to them, they would replace the battery. I chose to send it back to the merchant, but was impressed that I was able to get a response from Toshiba so easily; that was a nightmare with Creative, when the Zen micro suddenly froze. The merchant replaced it immediately with a brand new one. That was this week. I was very optimistic at first; I charged it for 2.5 hours, transferred my music, and gave it a go. Imagine my dismay when after a couple of hours of on and off use, I got the low battery msg. This time, I gave it a good charge overnight, and have been tracking my use. I am probably at about 4 hours over a couple of days now, and while I haven't gotten the msg. yet, the battery symbol is looking low. I keep the display off, and have not watched any video, so I'm very discouraged. I hate to go back to Creative, as their customer svc. is horrible, and after a year, it seems inevitable that they crash and burn. I don't want an iPod, for several reasons. Thankfully, I purchased a 1 yr. service plan...

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