Windows Legacy OS forum

Question

problem with system32\hal.dll

by ChipNGa / August 22, 2011 12:27 PM PDT

Help! My non-technical girlfriend bought an HP Pavillion 5 years ago. She never created a Windows XP install/recovery disk, and she never installed Windows XP Recovery Console.

On power-up, the machine is giving the following message: "Windows could not start because the following file is missing or corrupt: Windows Root\system32\hal.dll"

I know how to do the HP System Recovery, but I'm trying to save a lot of data she didn't back up if possible. I can't figure out how to abort the Win XP attempt and get a command prompt outside/before Windows. I have a clean copy of the file on a USB stick drive and would like to try a "transplant" if I can access the volume directories in DOS.

Does anyone know how I can get to that command prompt outside of Win XP?

Thanks!

Discussion is locked
You are posting a reply to: problem with system32\hal.dll
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: problem with system32\hal.dll
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Answer
Never found DOS to do this.
by R. Proffitt Forum moderator / August 23, 2011 1:55 AM PDT

However a LIVE CD called UBUNTU can make this easy as we don't install Ubuntu or know it's Linux.

Free, GUI, done.
Bob

Collapse -
Answer
Booting From An XP CD, You Can Load The Recovery Console
by Grif Thomas Forum moderator / August 23, 2011 4:37 AM PDT

...which would then allow you to reach the Recovery Console command prompt. This all should work before Windows is loaded.

Hope this helps.

Grif

Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

CNET FORUMS TOP DISCUSSION

Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?