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General discussion

problem with search and regedit

by adiluca May 22, 2005 9:54PM PDT

Hi,
Wen I run search for files and folders in my window xp sp2 the computer shuts down and restart automatically. The same it happens when searching in regedit or running an anitivirus program. Please I need help for these issues.

Thanks.

Discussion is locked

3 Posts
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(NT) (NT) Try such in safe mode.
by r. proffitt Former Forum moderator May 22, 2005 9:58PM PDT
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problem persists
by adiluca May 23, 2005 12:39AM PDT

T already tried buyt the problem persists.

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Searching.
by Cursorcowboy May 23, 2005 12:48AM PDT
Kelly's Korner - ''Why doesn't Help and Support work? .''

1. The article [Q307973] suggests that users configure the actions that Windows takes when a severe error (also called a fatal system error, or Stop error) occurs. Also, please read the article, "A Description of the Safe Mode Boot Options in Windows XP (Q315222)," for accessing a system that will not boot normally.

2. The article [Q308427] states that an "event" is any significant occurrence in the system or in a program that requires users to be notified or an entry be added to one of three logs that can help identify and diagnose the source of current system problems, or help predict potential system problems.

3. The article [Q314084] describes how to gather more information about an error message using Pstat.exe, a Resource Kit utility run from the command line that gives a picture of the processes and drivers that are currently running.

4. Access the TechNet "Windows XP Events and Errors" page or the site "EventID.Net", type the Source (for example, Print) and/or the Event code (for example, 20) into the ID field, then either click the Go button or simply press ENTER. -- the two most important items of information concerning an Event. When a reference is rendered, simply following the prompts for additonal information/help. You may also find the site information "How do I view the error messages registered in Event Log?" helpful in understanding how and what to do.
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