General discussion

Problem with Samsung home theatre system??

I have a Samsung HT-Z310T DVD player which has stopped working. When I switch it on it begins to start up, then a PROTECT message comes up on the screen and it shuts down!!??

Any ideas??

Discussion is locked
Follow
Reply to: Problem with Samsung home theatre system??
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: Problem with Samsung home theatre system??
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Comments
- Collapse -
Problem with Samsung home theatre system??

jacko.8,

PROTECT usually appears when the positive and negative terminals are somehow touching each other. In some cases, removing all of the connections and re-inserting them will solve the issue. It's rare, but sometimes a wire gets inadvertently pulled out, and rests against the opposite terminal - and this could cause that message to appear.

--HDTech

- Collapse -
Dvd

Thanks HD

I have unplugged the DVD from all connections. I have also tried to switch it on without anything connected.

Do you think if I plug it all back in it will reset??

Cheers

Jack

- Collapse -
Dvd

jacko.8,

It should. With the unit unplgged, attach the speaker wires and see if you get a better result.

--HDTech

- Collapse -
dvd

I have tried plugging the wires back in. No change in the result though. Does it need to be re-set or something?

Cheers

- Collapse -
dvd

jacko.8,

We've come this far: give it a shot.

Turn off the power and hold the STOP (T) button on the main unit for longer than 5 seconds (reset function).

(Your settings will be reset)

If that doesn't do it, it's a more serious issue than I can help with, and it'll likely require service. Keep me posted either way.

--HDTech

- Collapse -
Dvd

HD,

I have tried the reset as you described, no luck I'm afraid!

Thanks for sticking with it m8

Cheers

Tony

CNET Forums

Forum Info