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Problem with Removable Disk

by azeem40 / February 2, 2009 12:02 PM PST

I got this error message when checking my songs on the computer's Removable Disk drive from my MP3 Player: http://i688.photobucket.com/albums/vv248/azeem40/untitled2.jpg

It was working fine early Sunday Evening when I took it to bowl. When I got home, I put the MP3 Player (Philips Go-Gear MP3 Player) back on the charger. I removed my MP3 Player from my USB charger 2 hours later, and under Songs it said, "No songs found." All my saved Radio Stations were removed as well. I checked my Removable Disk drive with the MP3 Player on charger (USB cable) and the aforementioned error was present.

I don't know how it happened because I've removed my MP3 Player from the charger many times the same way and it never deleted all my songs. It gets weirder. Today (9:35 PM Central US Time), I opened my MP3 Player to listen to the radio and I went to songs, and 41 out of my original 321 songs were back on the MP3 Player; however, when I put my MP3 Player back on the charger, the Removable Disk (F:) drive still gave me that message.

Help in any way possible, please.

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What??
by azeem40 / February 3, 2009 6:27 AM PST

Are you kidding me? No replies?

Please, I really need help with this!

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Like Other Types Of Electronic Memory..
by Grif Thomas Forum moderator / February 3, 2009 6:47 AM PST

Eventually such things die. The error message you're seeing is common when the drive fails. The error also occurs when a CD or DVD disc has failed as well. It's the reason my family members make hard copy backups (usually to a DVD disc) of all their iPOD songs..

Since you haven't given us the brand name and model of the MP3 Player, we can't give you any further information about the company "fix it" information.. Have you already checked the player manufacturer's website for suggestions? If not, that's a good step to take.

Hope this helps.

Grif

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Assuming you have Windows?
by Lee Koo (ADMIN) CNET staff/forum admin / February 3, 2009 7:12 AM PST

Have you tried a different USB port on your computer?

When you disconnect your MP3 player from your USB charger, what procedures do you take? Do you just simply unplug it, or do you use the Windows "Safely remove hardware" method?

Too often I see drives get corrupted or become unreadable because the person removed the drive (flash drives, external hard drives, MP3 players, etc...) improperly by just unplugging it from the USB port without taking the proper procedure of "Safely remove hardware" method.

The trouble usually begins when you unplug the drive abruptly when the drive is still being accessed or written to.

Also is the player fairly new? Is it under warranty? You may want to check the Philips support site for troubleshooting tips on your exact MP3 player. They may even have firmware updates, which sometimes can address issues like these.

Cheers!
-Lee

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Sabatoge
by maddstyle / February 3, 2009 9:16 AM PST

One of your friends at the bowling alley rifled thru your menus and reformatted the device. Sad

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Problem Solved
by azeem40 / February 3, 2009 10:20 AM PST
In reply to: Sabatoge

I solved the problem, so thanks for helping out. I realized I just had to install the Philips GoGear Device Manager and repair it (from the manufacturer's website like a previous poster said, but I did it before seeing his reply).

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