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Problem with Philips DVD/VCR combo eating tapes

by Force95B / November 22, 2004 1:18 AM PST

I bought this combo back in Feb of this year. I just called the company and told them the problem of the player eating tapes. The solution they gave me was to exchange it for a new one at a cost of $80 plus for me. The model number is DVD750VR/17, has anyone else with this model had similar problems? Mine just started this about a month ago. Could it need cleaning or is this a bigger problem. Any answers or advice would be appreciated. Also for the future, can anyone recommend a good combo that is reliable.

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Have you tried a tape cleaner?
by R. Proffitt Forum moderator / November 22, 2004 1:38 AM PST

As to a reliable combo, that's unlikely from my view since rental tapes have been a problem for years. Think about the poor souls that get some tape that's been doused with WD40.


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Re: Problem with Philips DVD/VCR combo eating tapes
by SCPlayer / December 2, 2004 2:14 PM PST

I have the same machine, while I have not had any problems on the VCR side, I am having problems with the DVD. I have to continually clean it to run DVD's. I would try cleaning the machine first. It is funny Phillip's told you to take it back, they told me the same thing.

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Re: Problem with Philips DVD/VCR combo eating tapes
by bish04 / December 10, 2004 3:42 AM PST

I have the same problem, bought mine in Feb. also. Philips first sent me to an "authorized repair center" to have the unit repaired, but then after the "authorized repair center" told me they were not authorized to do warranty repairs Philis said they would replace it for $79.95. I think that's a crock, so much for the 1 year warranty huh??

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Same problem.
by danaman / June 7, 2006 7:33 AM PDT

I have the same model and it began eating tapes after a few weeks. Philips advised me to send it back and have it replaced. I did, and haven't had any further problems yet.

I wouldn't have bought it the first time if I'd have known.

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Brand suggestions
by Dan Filice / June 7, 2006 8:06 AM PDT

First, I sympathize with the problem. I've had stuff like this happen with other electronics. Not fun. But from my own experiences, I have had great luck with my Panasonic combo player. I also own a Sony and a JVC, and the Panasonic is just a better machine. The Sony has so many issues with self-made DVDs while the Panasonic plays the same discs with no problem. My JVC is so-so. I have it permanently hooked up to my Mac for importing VHS tapes of TV shows I record so I can make DVDs of them, so I keep the JVC usage down to a minimum. Personally, both the DVD and VHS transport on my Panasonic outshines the other two.

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I Agree with Dan.....
by RoadRunner6 / June 7, 2006 5:14 PM PDT
In reply to: Brand suggestions

.....If there is any way that you can go with Panasonic in the future they are more dependable than any of the other brands.

I also recommend against the combo units. Get separate units;much easier to use in my opinion and you can upgrade the DVD player in the future and toss the VCR if and when you are done with it.

I think it is major BS that Philips won't stand behind their product. I would make major waves with the Attorney General's Office, demand the dealer replace it for you or take them both to small claims court. Good luck.


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