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General discussion

problem with outlook 2003

Jul 10, 2009 9:45AM PDT

not sure if this is the right place- but i keep having a problem with outlook quitting for no reason.

Problem signature:
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 11.0.8217.0
Application Timestamp: 480f95d9
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a7a6
Exception Code: c0000264
Exception Offset: 0008ee83
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
LCID: 1033
Brand: Office11Crash
skulcid: 1033

Discussion is locked

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The two things I do.
Jul 10, 2009 12:11PM PDT

1. Uninstall any Office 2007 demo or not.
2. Disable UAC, install Office or outlook 2003. Works super here.

In parting my brother noticed his crashing and traced it to a change in "ports used" by his email server.

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reply
Jul 10, 2009 12:14PM PDT

i dont have any office/outlook 2007 stuff on my pc...

what uac?

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Many pc's come with
Jul 10, 2009 12:15PM PDT

That demo version of office 2007. It's up to you to check.

What is UAC? Did you research that? Please do.
Bob