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Question

Problem with Outlook 10

Oct 30, 2011 7:47PM PDT

I have been having issues with Microsoft Outlook that came with Office 2010,
I am able to receive emails when I log into my domain name client but I
am unable to send emails,

I have tried so many different things and I am
missing something as it just wont marry up together,


So far I have entered the Incoming Server details (from Namesco)
pop3.hosts.co.uk plus my username and password that Namesco emailed me,

I am signed up with Sky broadband and when it asks me for the smtp is enter the details they provided:


SMTP: smtp.sky.(Plus I have tried smtp.tools.sky.com),


When it then sends a test email the first "sending emai" ticks with a green tick, the I reveice a message:


Send test email message:Outlook cannot connect to your SMTP email server
If you continue receiving this message contact your server administrator your (ISP) service provider

or

Send text email message:Cannot find the email server: Verify the account properties in the account properties:

When I click on the more settings & go to the Outgoing Server. it
says (but is not clicked) My outgoing Server requires identification


The next option is: Connection (nothing apart from the following has
been clicked on this page) Connect using my Local Area Connection (LAN)
Connection

Next Option is:

Advanced:
Server Port Numbers: Incoming Server POP3 - 110
This server requires authentification: (Not checked)

Outgoing (SMTP): 25

Use the following type of encrypted Connection: None


Then the rest of the guff is about leaving the messages for 14 days etc, etc, so not important I believe


My other settings when I start are my user name and password given me by
Namesco after opened my website plud I dont want to just log into
Namesco and forward everything to my Gmail account I need a dedicated
inbox like I used to have with Outlook Express,

I really hope someone can help and I have provided as much info as there is on the screen,

Cheers

Rob

Discussion is locked

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Clarification Request
I didn't see where you ...
Nov 3, 2011 10:57AM PDT

enabled POP on the SKY email account. See the following link:
http://www.skyuser.co.uk/index.php?news=1389

After doing all the steps there go to this link to finish up if the configuration instructions on the page aren't adequate:
http://www.skyuser.co.uk/tutorials/1374.html

You may want to use pop3.hosts.co.uk for the POP server but be sure to follow through on the configuration which includes setting the advanced SMTP authentication with proper sky username and password and the SMTP port will be 465 rather than the 110 assigned by default.

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Answer
Re: mail
Oct 30, 2011 8:03PM PDT

It's quite uncommon to receive your mail (pop3) with one ISP (Namesco) and sent your mail (smtp) with another (Sky). Are you sure that's correct? Shouldn't both be Namesco or both be Sky, depending on your email address?

Kees

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Hi
Oct 31, 2011 2:27AM PDT

I did think the same, but nameso told me that my outgoing server is with my ISP, not with them?

As I mentioned I can receive incoming emails but not outgoing mail when I use "Sky's" Settings,

Rob?

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Time to contact namesco.
Oct 31, 2011 5:09AM PDT

And ask what you do wrong.

Kees

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Answer
I see it.
Oct 31, 2011 5:17AM PDT
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Answer
Re; Problem with Outlook 10
Nov 1, 2011 7:21AM PDT

It's actually very common to use different incoming and outgoing server settings and it can be done.