were your OS and your browser. Security and firewall settings can cause some of the problems you are having. Depending on what cable service is available to you, I am wondering if, since you were willing to pay for DSL, you wouldn't be better off getting a legal cable installation package that includes internet access. I have Earthlink throught Time Warner and get over 80% efficiency of a 5.0mbps service and pay $42.00 a month.