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Problem with my XP

by AMALASKA / April 8, 2006 5:37 PM PDT

My computer is a HP Pavilion 512n, windows XP
256 ram mem

It is extremely slow and sluggish. It freezes often. Then I can't turn it off.

Had to hit the power buttom several times and a few times had to upplug the computers power cable.

Now I get an error message:

Runtime Error!
Program.....5879CFD1-6845-4158-9D7D-6BE89DF2C135}\setup\hpzrcv01.3x3 abnormal program termination.

What do I do to get rid of this error message and fix the problem.

Thanks,
Kathy Clark

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You may remove the message, but
by Gakada / April 8, 2006 5:40 PM PDT
In reply to: Problem with my XP

your freezing computer will continue..

maybe its time to reformat your pc??

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Hi Kathy
by retired / April 8, 2006 10:32 PM PDT
In reply to: Problem with my XP
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In addition to scanning for viruses and such
by tomron / April 8, 2006 10:53 PM PDT
In reply to: Problem with my XP

Look in the event viewer.

Open event veiwer>Application log>the event ID# in the right pane,google it,may pinpoint the issue.

Heres a LINK to assist you.

Tom

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Also
by Themisive / April 9, 2006 12:13 AM PDT

Remember XP need at least 512Mb RAM, preferably nearer 1Gb, and if possible (and your mobo will take it) 1.5 - 2 Gb.

Another cause could be inadeqate power, try to put in as high a power unit as your pocket can stand - for instance, mine was only just ticking along with 350W, so I got and put in a 550W, you should see the difference!

Open the case and see if the fans and heatsinks need cleaning, and then switch on and see if all the fans run. This is because overheating may also be a cause.

Whilst the casse is open, see if any of the capacitors on the mobo have blown (instead of being straight sided, they are round sided) - if that is the case, then it's time for a new mobo.

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