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problem with my laptop

by xvxpc / September 6, 2006 6:51 PM PDT

hi u all im new to be patient with me i have a dell laptop with an xp professionel os. it i do not know what happen but it seem i that i have no desktop display and i belive its a virus that cause it but no anti virus is detecting it and also explore.exe is not runing and i can not get it to run can u please help me

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No need to be patient.
by R. Proffitt Forum moderator / September 6, 2006 9:33 PM PDT
In reply to: problem with my laptop

When the OS gets badly damaged I use 2 methods to get it working again. Both can be found with these KEYWORDS on


Sorry to hear about your loss.


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Also. . .
by Coryphaeus / September 6, 2006 10:49 PM PDT
In reply to: problem with my laptop

Running System Restore has proved useful.

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no restore point
by xvxpc / September 7, 2006 3:19 PM PDT
In reply to: Also. . .

thanks for the help. ive check about doing that but system restore was turned off. i have done a scan with avg and it indicated that i am infested with trojan. but avg can not heal nor move it to vault so what can i do to remove those thing and get my pc back to normal

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Read Bob's answer. . .
by Coryphaeus / September 7, 2006 9:24 PM PDT
In reply to: no restore point

And always have System Restore running.

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It might help if....
by gc_robb / September 10, 2006 4:24 AM PDT
In reply to: no restore point

You can try running AV at - it's free and often will help.

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