Computer Help forum


problem with microsoft windows xp sp2 computer.

by Michael L. Kucheravy / April 17, 2012 7:25 PM PDT

hi all you out there,
I am having a problem with my microsoft windows xp sp2 computer. I thought that i got rid of the microsoft security center antivirus program but i still see it on my computer & do not know how to get rid of it.
the place that i went to was and followed everything that was printed on the screen & i still hjave the icon of thje shield on the b0ottom of my information bar.
what ios the best way to get rid of this virus protection so that I can run my malwarebytes-anti-malware program.

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All Answers

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I watched the video
by MarkFlax Forum moderator / April 17, 2012 8:36 PM PDT

and I didn't see anything that was overly incorrect, but I would have these comments;

1] I assume this was a test rig because there was no anti-virus installed either at the beginning of the video or at the end. Or rather, at the end his Security Center showed that 'he' was monitoring his own anti-virus. Did he have any?

2] He seemed to miss selecting one of the threats discovered by MABAM, (the top one), when he selected to remove them.

3] He never showed us his applications working at the end of the video.

So I am not sure his method would ever have worked.

Tell us what anti-virus you have and what firewall.

Did you run MBAM? That isn't clear from your post as you say, "so i can run my malwarebytes-anti-malware program."

Are you sure that shield icon in the Notification Area is not XP's own Security Center shield telling you that your firewall and/or anti-virus is off?

If you still have this XP Antispyware 2012 malware then it is likely you are going to have to do more to completely remove it and so you may need to follow the steps giving in the BleepingComputer forum thread here;


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Windows virus
by pgc3 / April 17, 2012 11:51 PM PDT

I have had good luck removing this bug using MWB in safe mode with networking. First go to a CLEAN computer and download MWB to a flash drive, go to the sick system, boot into safe mode with networking plug in the FD and go from there, this method has worked for me on 3 systems withing the past 2 months.

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