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Problem with links in Outlook

by Ron Reisener / October 9, 2004 6:34 AM PDT

Acer F1, Pentium 2, 2.8 ghz
Windows XP Home Edition SP2
512 mb memory
Intel V92 External Modem
Dial-up internet connection
XP Firewall
AVG 6 Antivirus

For no reason apparent to me, I am no longer to access sites etc from links in mail in Microsoft Outlook. When I click on a link I get the following message.

'This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.'

What restrictions do you think this message might be referring to? I AM the administrator and the only user of this computer.

I have checked my security settings for IE6 and for Microsoft Outlook but cannot see what settings might have been changed to cause my problem.

Any advice on what the problem might be would be greatly appreciated.

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Re: Problem with links in Outlook
by jdorisco / October 9, 2004 6:58 AM PDT

Windows XPHE, 1.4 GHz,Intel Pentium 4, 256MB, PC133 SDRAM, 20.0GB, NVidia Riva TNT2 M64 32mb AGP4X, G.M. 32MB, AGP 4X,400 mhz, 56.6kbps, Via Rev 5 or later USB UHC. I.E.6.0.2800.1106.xpsp2.030422-1633.
I don't have any experience with Microsoft Outlook, but I'm having a similar problem, and getting a similar error message on OE. My message says: OE removed access to the following unsafe attachments in your mail: This is extremely annoying. If I don't want to access an attached link, I prefer to decide that - rather than to have Outlook Express do it for me. So how do I bypass this new SP2 feature... or should I switch to another mail program?

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Re: Problem with links in Outlook
by Michael Geist / October 9, 2004 6:59 AM PDT
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Re: Problem with links in Outlook
by Ron Reisener / October 9, 2004 9:41 AM PDT

Thanks a lot, Michael - the Microsoft article enabled me to correct the problem. I downloaded and installed Firefox for a trial yesterday and it imported the settings from IE6 - maybe that is what caused the problem to suddenly occur.
Again, thanks very much.

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Re: Problem with links in Outlook
by R. Proffitt Forum moderator / October 9, 2004 9:33 AM PDT

If the KB Article doesn't resolve it, look up IEFIX on and use it. I've found it to auto-cure minor issues like this one.


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Re: Problem with links in Outlook
by Ron Reisener / October 9, 2004 9:46 AM PDT

Thanks for the info, Robert - will store the hint for future reference. By the way, I found Firefox to be a great little browser but I am, sadly perhaps, a creature of habit and have reverted to IE6, which has served me admirably.

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Re: Problem with links in Outlook
by SNS55 / October 10, 2004 3:17 AM PDT

Old habits die hard don't they! Happy
I fully understand the curiousity of trying a "New" browser, however like you in the past, I tried other browser and always come back to IE (whatever the latest version is).

I have enough clutter on my laptop I'm sure, so I've stopped wondering and just go with the old die hard version of Microsoft.

Enjoy your Sunday.

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Re: Problem with links in Outlook
by MIpapaof4 / October 22, 2004 6:52 AM PDT

I had the same problem after installing (sp)2. Had to remove the sp and everything was fine. I contacted Microsoft with no help from them.

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