Find the game's support forum and see if it's been covered and if not, post how to fix the game.

Remember a fresh install of Windows is usually incomplete. I've lost count of folk that don't know how to finish the install. BIG PROBLEM! I don't know your PC and even if I did could not detail the drivers exactly. I have a generic system I use and tailor for each PC. It's like this.
1. Update BIOS and other firmware. Reset BIOS to defaults.
2. Install OS.
3. Install drivers in this order. Motherboard audio video, other items.
4. Install apps specific to the PC. Dell has Quickset, other makers have their own apps to control the PC.