Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

Problem with IE 7

Jun 13, 2007 1:22AM PDT

Windows XP SP2, I want to send a web page by email. I click file, send, send page by email, I get this message... A previous installation did not complete correctly. Finishing install. Any advice?
Thanks!!

Discussion is locked

- Collapse -
What happens afterwards?
Jun 13, 2007 1:37AM PDT

I read "finishing install". So it should be finished now (if we may believe the message which isn't always true, alas). What happens if you send another page? Same message? Or was it a one-time only message.

If it was one-time only I wouldn't mind. If it's recurring and recurring, it's a potential issue. Did you do anything with your system recently, that might be related (such as installing the cumulative update for IE that came with Windows update last Tuesday, or updating your email program)?

Kees

- Collapse -
continuing issue
Jun 13, 2007 1:48AM PDT

It happens every time. I dont believe anything has been changed on the computer recently, although I cannot say for sure...Its a work computer that 3 different people have access to. Is there a way to check for changes?

- Collapse -
Need Help With My Outlook Express
Aug 26, 2008 12:45PM PDT

My Outlook Express was working fine until yesterday when Microsoft did one of it's automatic updates. Now I can't get any incoming or send in outgoing emails. When I click on my inbox, all it does is keep saying connection, but no connection is ever made. Is there a free program I can download that is good that can fix whatever is wrong with my Outlook Express, or is there someone who can help me fix it? Thank you for any replies.

- Collapse -
what email program?
Jun 13, 2007 1:59AM PDT

if you're using Outlook (not Outlook express), click Help>Check for Updates to see if a Windows Update update failed.

- Collapse -
Outlook express
Jun 13, 2007 2:01AM PDT

using outlook express

- Collapse -
IE 7 problem
Jun 13, 2007 2:27AM PDT

Any other ideas?

- Collapse -
Uninstall IE7 from Config Panel.
Jun 13, 2007 6:19AM PDT

You go back to IE6 then.

One strange thing, however. Google finds only one occurrence of the message you quote "a previous installation did not complete correctly, finishing install" on the web and that relates to Mozilla's Thunderbird (another mail client) and not to Outlook Express. It's in http://weblogs.mozillazine.org/rumblingedge/archives/2006/02/1-5-0-2.html , a little bit below the middle. And none in the news groups.

Are you sure there has never been something Thunderbird-like on your system? That's practically the only explanation to me.

Hope this helps.


Kees

- Collapse -
thunderbird was the "culprit"
Jun 13, 2007 11:44AM PDT

I uninstalled thunderbird, didnt realize it was even ON the computer. Got a different eroor message...Something like Outlook is not your default mail client blah blah blah..switching from outlook express to Outlook fixed it. Thanks to all who posted!!!