What happens if you mail-merge directly to the printer, not to a new document? After all, mail merge is meant to print: http://office.microsoft.com/en-us/word/HA100819761033.aspx
If the purpose is to create a document to save it instead of printing it (not really clear from what you tell, and a trifle uncommon), it's not a permanent solution even if it should work correctly, so consider it a diagnostic tool for the moment.
I didn't try to reproduce the problem, but on the sight of it it seems a bug. Might be solved in later versions of Office (2003, 2007). Or not. Better call Microsoft and ask it.
In the meantime, put a macro in the document to reset the option, and either run it manually or find a suitable event to do it automatically.
Or try if OpenOffice Writer has the same bug. It might well handle this point correctly. But I doubt if that's enough reason for you to switch.
Hope this helps, and please let us know how it turns out.
We have an application using Word mail merge to create documents. There are a group of pre-created templates.
For some template, I need to set different header: trade mark on even page, logo on odd page. The 'differenct odd and even' option is turned on.
But after the document is created, the 'differenct odd and even' option is somehow turned off. Seems being turned off at the run time. Therefore the trade mark is not showing on the document.
Any idea why this happends. What should I do to fix it?
Thank you very much in advance.