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Question

Problem with graphics

by Jan 30, 2017 12:04PM PST

I bought my dell laptop one month ago,it worked fine until recently.
First,my game "sims 4" was working fine but then it sarted to lag and it took 5 minutes to start it.
Then a movie was lagging too when I played it.
Then we decided it must be a problem with vga
My brother did a check and found out that my nvidia vga doesn't work when I disable intel.
Can someone pls help me with this?

Discussion is locked

3 Posts
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Answer
Re: video card does not work
by Forum moderator Jan 30, 2017 12:34PM PST

if the driver is OK (check in Device Manager), the next step is to think the card is broken and needs to be replaced.

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It was working fine
by Mai00 Jan 30, 2017 12:58PM PST

The same game was working fine.and could the card be broken without me dropping the laptop?

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Re: it was working fine
by Kees_B Forum moderator Jan 31, 2017 11:05AM PST

and now, maybe, it isn't any more. Try another one, or try this card in another PC.
Only if the card is OK, look further (drivers, motherboard, power supply).

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