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Problem with graphics

I bought my dell laptop one month ago,it worked fine until recently.
First,my game "sims 4" was working fine but then it sarted to lag and it took 5 minutes to start it.
Then a movie was lagging too when I played it.
Then we decided it must be a problem with vga
My brother did a check and found out that my nvidia vga doesn't work when I disable intel.
Can someone pls help me with this?

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All Answers

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Re: video card does not work

In reply to: Problem with graphics

if the driver is OK (check in Device Manager), the next step is to think the card is broken and needs to be replaced.

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It was working fine

In reply to: Re: video card does not work

The same game was working fine.and could the card be broken without me dropping the laptop?

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Re: it was working fine

In reply to: It was working fine

and now, maybe, it isn't any more. Try another one, or try this card in another PC.
Only if the card is OK, look further (drivers, motherboard, power supply).

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