Can you get those files from Windows Explorer?
All that third-party software can make life easier, but while hiding some complexity it often hides errors also. Going back to Windows Explorer or event the command prompt is necessary then to find out what the issue is.
Kees
Downloaded pics. on my WD Agility My Book Essential . I want to retrieve the pics. In the Smart ware box it shows all the options, but the retrieve box is showing but isn't highlighted and can't be used. Any ideas?
Chowhound
Comic Vine
GameFAQs
GameSpot
Giant Bomb
TechRepublic