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Problem with DVD player

by Bill Osler / January 22, 2005 4:03 AM PST

I've tried searching for something on this on other forums but I came up blank so I'll see if anybody can point me in a useful direction.

My old DVD player is acting funny. It will occasionally freeze and it will sometimes refuse to play a disc that other people can play OK.

I ordered a replacement DVD player, and it works great so far except for one thing. Some of the time the synchronization between audio and video is off a bit, maybe as much as 0.5 seconds. It is very annoying to watch. The problem is present but noticeable when I use analog audio, and it gets a bit worse when I use digital optical audio set for Dolby digital.

I don't think the problem is in the disks or the receiver because there was no problem with the old DVD player on any of the disks. That means the problem is with the DVD player.

I haven't seen much information on this issue on the web. I don't know if I got a "lemon" or if I need to look for a completely different DVD player. Any thoughts? Is this a common problem?

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silly question but i have to ask
by Mark5019 / January 22, 2005 4:04 AM PST

If you are asking for help to troubleshoot a computer-related problem, please be sure to include all the necessary information (ie: operating system, model number, hardware, software, etc) that will help others identify your problem for a speedy resolution.

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Perhaps I was not clear. It's not a 'computer'.
by Bill Osler / January 22, 2005 4:25 AM PST

It's a DVD player for my stereo/TV system.

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(NT) (NT) oh sorry bill i wanted to help you :(
by Mark5019 / January 22, 2005 4:26 AM PST
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(NT) (NT) I appreciate the attempt.
by Bill Osler / January 22, 2005 4:33 AM PST
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I do audio and video consulting for friends and this is
by Ziks511 / January 22, 2005 4:11 AM PST

not a problem I have run into. I think it's a fault with the player. Your first player's problem is probably a buildup of dirt on the lens drive mechanism which doesn't allow the lens to track properly, thus creating the problem. A good technician able to clean and calibrate the drive may be worthwhile if it's a good player. Otherwise replace player 2 as defective, or persuade them to take it back as defective and add some money to buy a better player if you're worried it is a model defect.

Rob Boyter

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Thanks ...
by Bill Osler / January 22, 2005 4:32 AM PST

I'll probably end up swapping the new one out for a different unit. I'm not really interested in high end stuff, but the new unit does do some things that are potentially useful, like displaying some file types off of CDs (even some memory cards!) that my old one did not do.

The old one may be worth cleaning so I can use it one the other TV in the house. I'll have to check what it costs to service these things. The old one is quite old by DVD standards (over 5 years) and it didn't start life on the high end of the food chain to begin with. My impression has been that service work is ridiculously expensive compared to the replacement cost for low end consumer electronics.

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Most welcome. Generally it's easier and cheaper just to buy
by Ziks511 / January 22, 2005 6:58 AM PST
In reply to: Thanks ...

new, better features at a cheaper price. Service will probably be in the $65-$85 range which, considering the last DVD player we bought (for Nancy's mum) was $45.00, makes it pointless unless you can find a decent small independent shop willing and able to be honest with you about the cost of cleaning. The only reason I suggested stepping up in the range was in case you were worried that it was an inherent problem with the model as opposed to a single defective unit. I find it useful to check with the service departments of AV retailers regarding reliability of the units I'm interested in. Generally it is the information from the service department that makes up my mind.

Rob Boyter

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not too sure if this will help, but....
by jonah jones / January 22, 2005 4:42 AM PST

for the old DVD you can buy a CD lens cleaner, it's a CD with a small set of bristles that 'brush' the reading lens as it plays a set pattern....

if i recalll correctly, the angle of the DVD lens is different, but the height is the same, so it might work....


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(NT) (NT) Thanks. Tried already. No joy.
by Bill Osler / January 22, 2005 4:50 AM PST
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These are the guys you want to ask
by Dan McC / January 23, 2005 10:46 PM PST
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