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Problem with DVD burner

by Jack Benesch / January 24, 2008 2:25 AM PST

Not sure if this is the right place for this but here goes.
I have a Dell dem. 8400 running xp Pro wirh all the updates.
When I go to burn jpgs. to DVD everything is fine until I click on Make Compatable. It starts then I get a blue stop screen.If I don't click Make compatiable I can open the files on my computer but it does not work on others. If I remember correctly I did not have this problem a few months ago. I reinstalled my Sonic software but that did not help. Any ideas?

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Question. . .
by Coryphaeus / January 24, 2008 6:27 AM PST

Are you using some type of file CD/DVD, as in drag and drop, as in the disk is like a drive? If so, don't. It can be flaky and takes extra data/drivers to make the disk playable on other machines.

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Not sure what you mean
by Jack Benesch / January 24, 2008 6:36 AM PST
In reply to: Question. . .

I copy jpg images to DVD. Everything works fine and I can open the files on the disk after burning. It's just when I click on "Make compatable" it crashes the computer.

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I shuld mention
by Jack Benesch / January 24, 2008 6:45 AM PST
In reply to: Not sure what you mean

that the DVD burner works just fine when burning slide shows from Pro Show Gold.

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The clue is the Make Compatible.
by R. Proffitt Forum moderator / January 24, 2008 7:08 AM PST
In reply to: Not sure what you mean

It's just a start but it means that you installed some other software to enable using the media as a big floppy. Try this. Uninstall that software and then reinstall this plus what updates they offer.


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Not sure
by Jack Benesch / January 24, 2008 7:28 AM PST

what software that could be. What should I look for. The only thing I could find besides the Sonic DLA was Power DVD5.5. Could that be the one?

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DLA, that's the problem. . .
by Coryphaeus / January 24, 2008 7:54 AM PST
In reply to: Not sure

DLA is a form of formatting that enables the optical drive to work like a big hard drive or floppy disk. When you "copy files" to the optical drive you are burning them but they will only work on that PC. That "Make Comatable" option is supposed to make the optical disk compatable with other PCs. It's not. As Bob said, uninstall it or use standard burning techniques. Do you have a burning program?

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I'll give that a try
by Jack Benesch / January 24, 2008 9:16 AM PST

Are there any programs you recomend? I'm a photographer and I need to put jpgs on a DVD to give out but I have to make sure that other computers will read the files.

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Just a note about CDBURNERXP
by R. Proffitt Forum moderator / January 24, 2008 10:55 AM PST
In reply to: I'll give that a try

It's what I use. Try

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by Jack Benesch / January 24, 2008 5:06 PM PST


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