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General discussion

problem with drivers on HP 2710

by jconner Jul 3, 2007 5:00AM PDT

I recently bought a Dell 420 laptop and am having trouble installing the HP 2710 printer drivers for my wireless printer. I have downloaded the latest 32bit XP (500 meg) all in one software suite and driver and when I attempt to execute it a flash HP screen appears and disappears immediately with no further execution. I have the latest XP updates and my firewall was disabled during the attempts to install the software.

Two other PC running XP on the same internal network using the original HP software work satisfactorily. The original software will not install on the Dell. Any ideas?

Discussion is locked

5 Posts
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Who installed that OS?
by r. proffitt Former Forum moderator Jul 3, 2007 5:43AM PDT

I am running into far too many used machines with cracked, pirate copies of XP. These show all sorts of odd issues.

Since it's a new machine, reload the OS fresh and start over.

Bob

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Unless Dell pirated it
by jconner Jul 3, 2007 8:38AM PDT

The O/S is clean as is the driver. Perhaps the Dell technical group installed it wrong but I doubt if its an unlicensed copy as it was ordered direct from Dell. The printer was also purchased new and the drivers downloaded from HP.

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Good to read that. How about...
by r. proffitt Former Forum moderator Jul 3, 2007 9:44AM PDT

Some error messages such as what you find in the Event Viewer after that "flash" on the screen from the one installer?

Also, what's different from when it arrived? Some find the various protection softwares interfere with installs.

Bob

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nothing obvious per your suggestions
by jconner Jul 4, 2007 4:28AM PDT

Nothing in the Event Viewer.

These are the applications that have been successfully installed beyond what came with from DEll and any subsequent M/S updates.

Logitech QuickCam 10.0

Delorme Street Atlas USA 2007

Worden Brother TeleChart 2007 web based Stock Analyzing Software

Charles Schwab Stock Trading web based Street Smart Pro

Adobe Acrobat 8 Standard

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Link. Next.
by r. proffitt Former Forum moderator Jul 4, 2007 4:34AM PDT
Back to Windows Legacy OS forum

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