I am running into far too many used machines with cracked, pirate copies of XP. These show all sorts of odd issues.
Since it's a new machine, reload the OS fresh and start over.
I recently bought a Dell 420 laptop and am having trouble installing the HP 2710 printer drivers for my wireless printer. I have downloaded the latest 32bit XP (500 meg) all in one software suite and driver and when I attempt to execute it a flash HP screen appears and disappears immediately with no further execution. I have the latest XP updates and my firewall was disabled during the attempts to install the software.
Two other PC running XP on the same internal network using the original HP software work satisfactorily. The original software will not install on the Dell. Any ideas?