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Problem with downloading updates for Adaware/Spywareblaster

by goldfoot666 / March 1, 2006 7:32 PM PST

Running XP and have an odd problem. Using BT Internet and when I logon it opens BT's browser. From here I can download movie clips, surf the web etc no problem. BUT when I try to update Adaware it fails as it does with Spywareblaster.

Also, when I logon and open Firefox I cannot browse with this browser (page not found error message).

It seems something's inhibiting any downloads from browsers other than BT's own. I'm not particularly technically-minded but maybe it's a port that needs opening?

(Tried it with and without XPSP2 firewall running).

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(NT) (NT) You might want to try the virus forum
by tomron / March 2, 2006 4:36 AM PST
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Couple things...

First, run full scans with your antivirus and antispyware software, as malware is the usual cause. Second, download and run WinsockXPFix, which will restore full internet connectivity in most cases. Finally, pick a good firewall and install it...Windows Firewall is a decent start, but ZoneAlarm (free version) provides much more protection at a very reasonable price.

Hope this helps,
John

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