problem with audio 3.5 jack

Mar 21, 2019 1:26AM PDT

Hello, I'm using a usb adapter, which has both mic and headset 3.5 jacks, and with a male to male aux cable, I connected one into the phone, and one into the mic usb jack, then on the computer (windows 10) I went into the audio settings, and then recording, then enabled the microphone usb adapter, then clicked properties, and selected "listen";

Then I played audio on my phone, but the only thing I heard through the laptop speakers was a high pitched beeping noise, and the audio was coming out of my phone normally;

Then I tried plugging in a headset on my phone, and the sound came through fine on the headset, so I tried my other phone, which is a microsoft lumia 640, and it worked straight away, and the quality of sound was perfect too;

Can anyone give me any tips on solving this problem, why one phone works and the other phone doesn't work, the android phone is a nokia 6.1 updated to pie, one version, with the latest updates

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Always thank folk for trying.
Mar 21, 2019 2:14PM PDT

But if you reply with not helpful you may not find many other replies. Thank folk for trying.

The clue here to me is "the audio was coming out of my phone normally;" This sounds like the jack in the phone didn't switch off the audio to the phone's speakers. There are many reasons for this from a too small jack, wrong jack to a failed jack in the phone.

At no point does this tell us exactly what it is but I do try a headphone to see if the headphone works next. If the headphone work I look at the plugs and pull out my micrometer to see if the one that works is fatter and count the rings on the plug.

I admit this won't be taken as helpful by a few members but I'll try anyway.

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Mar 22, 2019 12:11AM PDT

Hello, you can read in the reply, the first thing I wrote is thank you, that was just a title to say that the suggestion didn't solve the issue

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I think we know the issue is the phone.
Mar 22, 2019 8:32AM PDT

As these are mostly bricks for those that just deal with bricks there is no fix. For those that repair such things we try what I wrote then have what part is suspect repaired or changed out.

Kees did have advice as well.

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the info is clear in the post
Mar 22, 2019 1:43PM PDT

Hello, this is for you and everyone, the info is pretty clear in my post, I wrote every single detail, and i'm getting answers with things I already wrote in my initial post, I appreciate the replies and your time, I solved the issue in a different way.

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