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Question

Problem with Asus eee PC 1015cx laptop

by Jul 12, 2016 11:55AM PDT

I have a Asus eee pc 1015cx laptop that has a battery charging/power problem but I kno nothing about comps, this is my first ever comp so I'm new to this.
Now regards the problem with the comp, the issue is the battery won't charge so I thought the battery was broke but when the charger wasn't plugged in the comp worked off just off the battery so I then thought it must be the charger that was the problem so I bought 2 new ones but the comp still wont work so then knowing that I have new chargers that must work I then tried the comp using the charger but whilst the battery wasn't in and the comp didn't work but the trouble is for all I kno the comp may be designed that way, it may be designed not to work when the battery isn't in as a safety measure such as how microwave ovens are designed not to work whilst the door is open.
So it seems that the problem with my Comp is neither the charger nor the battery and that it is a problem inside of the comp but I can't be certain of this without knowing the following -

1) is the computer supposed to work when using it via the charger but whilst the battery isn't in?

2) if s battery is broke so as it won't charge will the battery still run the computer whith any charge it still has in it or when they break do they totally stop working and you can't run a comp of them with whatever charge they have remaining?

Could someone please answer these questions and also advise what u think the problem is with the comp.
Thanx

Discussion is locked

4 Posts
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Clarification Request
All this and I can't tell if....
by r. proffitt Forum moderator Jul 12, 2016 12:02PM PDT

All this and I can't tell if a new battery was tried. This laptop looks to be from mid 2012 so at 4 years old the old battery is sure to be gone. There are folk that demand the battery be tested so the only way today for most shops is to slip in a new battery and try it. However after the second person tried to tell us we were ripping him off, claiming the new battery was his battery we can no longer let the customer try this. We only do this in the service center (cha-ching, 150 bucks please.)

So all that and the story sounds like the usual old battery story.

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Battery?
by EvenThisNameIsTaken Jul 13, 2016 3:25AM PDT

If it's just a problem with the battery then wouldn't the comp work without the battery in, with the comp running on the Charger/adaptor, cuz this doesn't work suggesting to me an unknowledgable person in this field that the battery isnt the problem

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Sorry about that.
by r. proffitt Forum moderator Jul 13, 2016 9:05AM PDT

I can't know if this model demands a battery or not. Most models can run without a battery but over the years I encountered a few that won't.

Since you didn't try a new battery, the age means it's surely gone.

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Thanx
by EvenThisNameIsTaken Jul 13, 2016 12:39PM PDT

Much appreciated

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