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General discussion

Problem with adobe products

Feb 14, 2005 12:58PM PST

Recently my adobe acrobat stopped working. It will get as far as the splash screen then stop, but the process will continue to max out my cpu for as long as I leave it running. Then, I noticed the same is true for Adobe Illustrator. Photoshop still runs fine though. I've uninstalled and reinstalled both programs, installed other versions of acrobat including the reader, and uninstalled everything I can think that I've installed recently and might be causing the conflict. Aside from a full format, I can't think of anything else to try. The OS is XP and I was using Adobe CS. Thanks for any and all help. I'll need to be using Illustrator soon so I think I'll just have to resort to a format soon.

Thanks

Discussion is locked

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Have you found and deleted the ACR*.TMP files?
Feb 15, 2005 6:16AM PST

Acrobat will create some 64,000 .TMP files and then will do as you noted. Search and destroy the ACR*.TMP files.

Bob

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65,535
Feb 15, 2005 7:12AM PST

to be exact. geez. thanks a lot. that fixed the issue with both programs.

thanks again,
cm

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Always nice for it to be the usual issue.
Feb 15, 2005 8:11AM PST

Just a tip. Any time you see more than a few thousand files in a directory, something may be amiss. I've cured numerous other anomalies by looking for this tipoff.

Bob