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Problem with Administrator permissions

Hi, I recently tried to update my graphics driver (intel 910GL Express
chipset). For some reason there was a glitch, so because there was a slight problem with my display I decided to use System Restore to go back to the previous day's configuration (the rollback function in Device Manager didn't work). This worked fine, but now every time I boot up the machine I get a box entitled 'Restriction Warning'. The blurb says: Administrator has prohibited access to CD/DVD-ROM drives.
(This box appeared even before I used System Restore). And yes, both the floppy drive and the dvd drive have big red circles and a diagonal line through them when I double-click on 'My Computer'. They are inaccessible, even though I'm logged on as Administrator.
I went to Housecall and did a complete scan, but that didn't help.
Any assistance with this would be greatly appreciated.
Pentium 4 2.93 GHz, 504 MB Ram, XP Media Center Edition 2002,SP2

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Intel 3rd party

In reply to: Problem with Administrator permissions

I would suggest using brute force or some other removal of the programs that came with intel download. Restore will do nothing. Do a CTRL + ALT +DEL and go into task manager, see if you have a certain process running <awServ > this would be a good clue. Look in applications and process tab, as well the program doing this will have the same little circle with the strike through, or should.


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Just a note..

In reply to: Intel 3rd party

If you find the process, end the task before removal.


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As comicfan indicated...

In reply to: Problem with Administrator permissions

the Intel Desktop Utilities package is generally the cause. Uninstall it.

You will likely get a message about not being able to uninstall because only one user can be logged in UNLESS you use TaskManager to end the awServ process BEFORE uninstalling the Intel Desktop Utilities.

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Floppy/CD/DVD drive access problem & Intel Desktop Utilities

In reply to: As comicfan indicated...

I have had this drive access problem for about two weeks now and why I did not consult CNET prior to this is beyond me. Again, my subscription has paid off with your sage advice. I have had the Intel Desktop Utilities installed for about one year and have not observed any problems until recently. I wasted much time Google-ing this and never really got close until today. I did notice recently that on reboots I would get a message indicating problems closing awtray.exe, probably related to awserv.exe as the icon was hanging in the tray. I never really used the program all that much, I thought it clever to see the CPU temps and voltages but I can get that information off of the SmartDoctor that came with my graphics card. I have removed the IDU program and my problems went with it. Say goodbye Advocent or whoever you are/were, and big Thank-You's to comicfan. Happy New Year.

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Problem solved

In reply to: Problem with Administrator permissions

Comicfan and Edward, you guys rule!
I followed your most excellent advice and ,voila, those drives are back in business.
Muchas gracias!

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(NT) de nada ;)

In reply to: Problem solved

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