I haven't had such a problem before, but if you do there's not much you can do about it except to return the keyboard. One might wonder why not exchange it now and save yourself the potential worry, particularly since PS/2 keyboards are obsolete anyway. (Almost all new keyboards and mice are USB with optional USB-to-PS/2 adapters.)
John
Just got an HP Multimedia Keyboard with a PS/2 connector. My HP dv6108nr notebook has no PS/2 port. I read reviews on the basic PS/2 to USB adaptors not working in Dell and Compaq laptops. Has anyone had a problem and is there anything out there I can get to make this keyboard work with my laptop?
Thanks for any suggestions!

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