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General discussion

Problem: TZ5 zooms in and out - won't turn on - is there hel

Mar 17, 2010 2:15PM PDT

Problem: TZ5 zooms in and out - won't turn on - is there help????

When I turn on my Panasonic Lumix TZ 5 the lens zooms in and out over and over and then a message says "PLEASE TURN CAMERA OFF AND THEN ON AGAIN" but it won't turn off - the zoom keeps whacking out. I have to remove batery to stop it.

It started when I was in hot, humid Panama and sweated all over the camera.

What I will likely do is just buy a new camera but does anybody know of a fix for this problem?

I love this camera.

Please advise - thanks.

M

Discussion is locked

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Panasonic TZ5
Mar 18, 2010 6:44AM PDT

This type of behavior is usually caused because the lens is not extending all the way or is not retracting all the way.

An that is usually caused by a weak battery or a camera that has been dropped.
Sometimes it is caused by sand getting into the extend/retract gearbox.
Have you had it at the beach lately?

So, first ... charge the battery.

Then:

Turn-on the camera and the lens should extend.
Gently, help it extend by pulling a bit on the lens.
Remember....this is not a tractor-pull.
Gently.

If everything is working well, the lens will extend until it locks in place.

If that goes well and the lens stays in place, turn-off the camera and as the lens retracts, gently push on the front of the lens.
Keeping you fingers off the glass lens.
If everything goes well, the lens will retract to its parking stop and stay there.

Let us know what you found, before I go further.

..

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Panasonic TZ5
Mar 18, 2010 2:10PM PDT

Thanks so much - I will try that. I have indeed been to the beach and of course have dropped the camera a few times. I am a trail runner / hiker and am fairly hard on equipment. The batteries (I have several) are always charged.

Again - thanks so much. I will reply after I try what you have recommended.


m

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TZ 5
Mar 20, 2010 1:04AM PDT

Well that was good advice but the camera is still whacked. I think it might have something to do with water inside the camera.

Thanks so much for your help it is greatly appreciated.


m