Where can we start? There are enduring issues with the DOS based Windows such as it becoming unstable if resources get too low. Even a restart can become unpredictable. No cure was ever offered or found for this situation. But as time passed, the consumers and users of Windows have grown to expect less flawless operation. With that, I can assure you that these older versions of Windows will never be fixed. So there are two things to look into.
Read the Memory and Shutdown articles.
2. Be parasite free.
I've purposely ignored hardware issues.
Occassionally when I attemp to restart from the Start menu I end up with a black screen entirely filled with dots or periods, and the sustem seems to be frozen until I reboot by powering off/on. Usually the system restarts normally.
Any one have an idea what may be causing this occassional problem?