Operating system is Windows XP Service pack 3. I am trying to use an HP DF300 digital picture frame but with no success. I attached the unit to a USB port and the system recognizes the presence of a USB type device but installs it as an "Unknown Device".
I tried the unit on a different computer with XP and the system recognizes and installs it correctly. It seems as though for some reason the unit cannot find the correct driver on the original computer.
I greatly appreciate and recommendations on how to get the unit to install properly on the original computer.
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