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General discussion

Problem recieving gmail

Dec 13, 2006 2:35AM PST

I'm using outlook express with xp home sp2 and I can't recieve mail from a friend that is using gmail.Any ideas on this.He recieves mail from me with no problem.There must be some small change I need to make on my end.Fish

Discussion is locked

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Did you configure
Dec 13, 2006 4:15AM PST

Outlook Express by the instructions?

http://mail.google.com/support/bin/answer.py?answer=13276


After you configure you must

Highlight 'pop.gmail.com' under 'Account,' and click 'Properties.'

Click the 'Advanced' tab.

Check the box next to 'This server requires a secure connection (SSL)' under 'Outgoing Mail (SMTP).'

Enter '465' in the 'Outgoing mail (SMTP):' field.

Check the box next to 'This server requires a secure connection (SSL)' under 'Incoming mail (POP3).' The port will change to 995.
*The order of 'Outgoing' and 'Incoming' mail server fields varies by version. Make sure you enter the correct information in each field.

Click the 'Servers' tab, and check the box next to 'My server requires authentication.'

* Did you click 'Save Changes' after enabling POP in Gmail? To ensure that Gmail can communicate with your mail client, be sure to click 'Save Changes' on the Gmail 'Mail Settings' page.

If you did the above and you still are NOT getting emails from your friend, go to the webserver and look to see if your friends email address is in the spam filter. If so, then click on the message and click NOT SPAM. This will then allow his emails to get through.


Rick

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Solved
Dec 15, 2006 10:22AM PST

Rick thank's for your reply.
To resolve my problem I had to contact comcast and they added my friend to my white list.I had done this myself in outlook express but I didn't know that it first had to be changed in my comcast account.
Fish

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Here are some problems
Dec 16, 2006 8:34PM PST