Sometimes products, even commercially produced DVD sets, are defective. My guess is it's not a 'best seller' so there aren't many in circulation compared to other titles.
If you want to check the actual region code of the respective discs, use the following free software. It has come in handy for me in the past when working w/ various media on some different AV setups.
I am hoping someone can advise me about this.
I purchased a set of DVDs of an old television series. I purchased them from Amazon. They are produced by Shout! Factory.
I have a Sony combination DVD/VHS player. These DVDs do not play in my DVD player. Well -- except for one! There are six discs -- one will play. I contacted Amazon, and they sent me a replacement set. The same thing happens -- one disc plays, but not the others. When I insert the others, it says "Loading" and then nothing happens, or I get a message saying the DVD cannot be played and to check the disc.
My other DVDs that I own work just fine on the player, so I don't think there's anything wrong with the player.
I tried playing them on my desktop computer. At first, the disc I tried would not play. I got a message about it not being the right code or region (I forget just what it said). Then it asked me (this is the Dell media player on my desktop) if I wanted to change the code/region. I clicked "Yes" and then the disc played on my desktop.
However -- these are Region 1 DVDs, and that's what I believe the Dell media player was originally set to.
And my Sony DVD player is Region 1.
Could anyone tell me why this is happening and if there's anything I can to do make the DVDs work on my Sony DVD player? I'm not sure if I want to keep them if they will only work on my computer.
And I don't understand why ONE of the discs in the set works fine on my Sony DVD player (in both sets that Amazon sent me), but the other five don't.
Also ... a few times, one of the other discs started to work, but then froze. Then when I tried it again, it didn't work at all.
Many thanks for any information or advice.