See my response at your other post in "Newbies". Here's a direct link:
Hope this helps.
Any help would be appreciated! I have Windows ME and my internet provider is Netzero. Recently, I have not been able to open e-mail attachments (excel & word documents), although I AM able to right click and use the "save as" feature. Also, I am not able to open links within the e-mail. When I double click on either a link or an attachment, an a BLANK internet explorer window pops up, but nothing happens. Finally, spam pop ups, which popped up ok previously, simply pop up in a blank internet explorer window. Any idea what the problem might be? Thanks much.