Which e-mail are you using with Netzero? Their online "webmail" or are you downloading the mail to Outlook Express or Outlook? Which version of Internet Explorer are you using?
Because this type of problem can occur because of spyware/viruses, please use the links below:
First, run a free online virus scan at one of the links below:
Housecall Online Scanner
Panda Online Scanner
After that, download, install, update, then run the free spyware removal tools below:
Any help would be appreciated! I have Windows ME and my internet provider is Netzero. Recently, I have not been able to open e-mail attachments (excel & word documents), although I AM able to right click and use the "save as" feature. Also, I am not able to open links within the e-mail. When I double click on either a link or an attachment, an a BLANK internet explorer window pops up, but nothing happens. Finally, spam pop ups, which popped up ok previously, simply pop up in a blank internet explorer window. Any idea what the problem might be? Thanks much.