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Problem installing hardware drivers

by startraveler2 / August 7, 2008 5:03 PM PDT

After much frustratiion not being able to use restore discs on my WindowsXP notebook, I finally was able to re-install Windows, but serveral drivers are missing including the Ethernet. I have used Sisoft Sandra, etc. to try and see the make and model of the ethernet, etc. to no avail. The drivers are on the restore discs which are useless. Generic drivers on Windows didn't seem to kick in. How can I identify the hardware components brand, etc. so I can hit the web for drivers? Thanks.

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Go to the Manufacturer's Website
by Jimmy Greystone / August 7, 2008 5:08 PM PDT

Go to the manufacturer's website, and locate your laptop model. They should have copies of all the latest drivers, or at least the drivers that would have shipped with the system.

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No manufactturer's website
by startraveler2 / August 7, 2008 5:13 PM PDT

This is a piece of crap Advance computer purchased at Walmart. It's called Balance. They have no website. I emailed the company that produced the restore disks. They have not replied.

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About Sandra
by R. Proffitt Forum moderator / August 7, 2008 9:58 PM PDT

It's great stuff and I use that as fodder to try GOOGLE'ing for drivers. In your case it may be that you need more time in driver searches or consider that we don't know what Sandra reported so we can't look for you.

If they can't be found, consider DRIVER DETECTIVE which sometimes works.

Good luck,
Bob

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