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Question

Problem installing driver (Setup.exe)

by creampuffman / June 18, 2015 12:50 PM PDT

I downloaded the proper asrock audio driver to fix a mic problem I'm having, but instead of the driver starting the install, it opens another program's installer. It opens a dvd to video converter from dvdvideosoft. It may have been bloatware I accidentally installed, but I uninstalled it and I'm still having the issue. I thought it might be a virus but malwarebytes isn't picking up anything and it does not happen with any other setup.exe. I am running windows 10 technical preview version 10130.

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All Answers

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Answer
Sadly you installed ad/spy/spam ware.
by R. Proffitt Forum moderator / June 18, 2015 12:56 PM PDT
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Thanks
by creampuffman / June 18, 2015 1:07 PM PDT

Just ran malwarebytes after reinstalling. I found the virus. I downloaded the driver from asrock, but I must have picked it up from somthing else. Thanks for your help.

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Answer
Just a thought and ...
by Carol~ Moderator / June 18, 2015 5:11 PM PDT

Just a thought and an added ¢ ¢ ....

In your original post you wrote, "I thought it might be a virus but malwarebytes isn't picking up anything". You noted in your most recent post you "just ran malwarebytes and it found the virus".

Does this mean, since malwarebytes found "the virus", you don't feel the need to take any further action/s? IF it is the case, I would ask you read the following.

It certainly wouldn't hurt to make use of additional scanners, found listed in the removal guide Bob offered. According to the guide, DVDVideoSoft brings with it "Conduit" involvement.

Conduit is one of the worst offender's, in my opinion. It has the ability to "hang on", despite the fact you may believe it's gone.

Whether the above is your case or not, I would have no way of knowing. You haven't shared with us, what symptoms you're experiencing. But you have nothing to lose and all to gain, by additional scanning. Peace of mind would be a gain in my book. And it's all FREE!

Best of luck,
Carol

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