Use Explorer to find normal.dot, and rename it. There might be several copies of it, then rename all. It might not help, but it won't harm, as you can always rename them back if it contains settings you would want to keep.
If it doesn't help, try Setup>Repair from the Office CD.
One of my friends has windows 2000 and MSword 2000 installed.
when she select some borders, his system crashes and stops responding and hangs.