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Question

problem in powering on

Jul 6, 2016 1:56PM PDT

Toshiba Satellite
L305D-S5974
Win 10
Given this laptop with a wiped Hard Drive.
Installed win 7 Pro with all updates(took about 20 hours to install updates.
All drivers installed and 7 working well.
Even though Toshiba does not show win 10 drivers I updated to 10 thinking I could always go back if problems came up. Every thing went well as operating through the system, except. when I shutdown the computer Then When I press the power button to turn on the machine later on the following happens,
The Toshiba splash screen comes on then the windows 10 splash comes on with the circle of dots spinning the HDD light is blinking then it suddenly stops and the system freezes. I then hold down the power button until it turns off. I then immediately press the power button and it goes through the complete boot up process and the laptop preforms flawlessly. This happens in both power cord or battery start up.
I have removed the battery and power cord and held down the switch for more than 60 seconds. I reset the bios to recommended settings. I have tried it with the battery removed. I have truned off all programs in msconfig startup. Don't know what else to try

Discussion is locked

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Clarification Request
So is it OK on W7?
Jul 6, 2016 2:10PM PDT

There are some machines that just won't run W10. You may have found one.

I ran into one like that but knew to upgrade its BIOS before the move to 10. It had similar issues so all the way to a supported OS to get the latest bios and then W10 worked. However some machines will be buggy so not much to do.

One other workaround was to install the 32 bit version of W10. But only Toshiba may know if it will ever get fixed.

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So is it ok
Jul 6, 2016 2:47PM PDT

I was pretty sure that if you didn't have the answer there would't be one. will revert is back to 7 and see what happens. No big deal I have 3 other lap tops plus a Mac book. Plus 4 desktops.not like I was desperate to get it fixed.

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I can share my trip details.
Jul 6, 2016 3:27PM PDT

I had a really old 2006 Dell that failed on W10. But I wasn't going to give up so fast. I checked and sure enough the BIOS was not the latest. So back to W7 so the Dell update would work. Then again to W10 but 32 BIT and then all was fine.

Now I don't suggest the following as it can install adware if you click the wrong button but I could not find an audio driver so I gave Slim Drivers a try. It's not safe IMO because one wrong click and blammo. But it was a clean install so nothing to lose.

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Answer
Solution to problem in powering on
Jul 7, 2016 4:07AM PDT

yes,There are various computer machines who don't run window 10.Window 10 case several issues with the problems related to OS which is compatible to get the latest bios.
after installing Windows 10, the previous version of the OS is still lingering in the background taking up valuable space. That’s right, when you upgraded, your old version of Windows didn’t just disappear into thin air. Oh no, it’s still there in the back of your system going by the name of ‘windows.old’ and taking up disk space.

This is because Microsoft isn’t quite as controlling as some other big tech companies, and instead of forcing you to update your hardware and never look back, it keeps a hold of the important files that made up your previous OS in the C:/ drive in case you don’t take a shine to Windows 10 and decide to revert back to your previous version.

To delete it forever, hit the Windows Start button and start typing “cleanup” to automatically search your system. A ‘Disk Cleanup’ app should appear before your eyes in the search criteria field. Click on this to open the app.


A drive selection box will pop up. Select the drive your OS is installed on. The default drive should show first, this is usually C:/ drive. Once you’re confident this is your main drive where your OS is installed, select OK. Windows will scan your system for a few moments, then a box will pop up.

Now, two things could happen at this point. You could be presented with a list of files to delete right away, one of which is “Previous Windows Installation(s)”, or if that option is not visible, you will need to select the “Clean up system files” option on the bottom left.

Windows will do some more calculations and give you another a very similar looking box, this time with the option to delete ‘previous windows installation(s). You might have to scroll down to find it, but it should be taking up a sizeable bit of drive space, in our case, almost 5GB. Tick this option and click OK. In the separate message box that appears asking if you’re certain you want to send this, click Delete Files, and you’re done.

4 - Windows Update isn't working
Many people have reported issues with Windows Update in Windows 10. Check first that you've upgraded to the Windows 10 Fall update (see above, number 2). If you're still getting problems, download and run the Windows Update Troubleshooter, then reboot and try to update again.


If the problems remain, you might need to get a bit more stuck in. First, check that System Restore is configured (see below, number 7) and create a restore point. With this done, use Win+x and select Command Prompt (Admin), then type 'net stop wuauserv' (without the quotes) and hit Enter, followed by 'net stop bits' and Enter. You should see confirmations that each service was either stopped or wasn't running. Next, open Explorer, navigate to C:\Windows\SoftwareDistribution, and delete its contents including any sub-folders. Now reboot, open Windows Update and click Check for updates.

5 - Turn off forced updates
If you're anything like us, you set up previous Windows releases so that they wouldn't install updates automatically - one forced reboot is one too many. To be fair to Microsoft, Windows 10 handles post-update reboots much more elegantly, but we'd still rather be in control from the outset.

There is a workaround for users running Windows 10 Pro: from the Start Menu, search for 'gpedit' and run the Group Policy Editor. Expand Computer Configuration in the left-hand pane, and navigate to Administrative Templates\Windows Components\Windows Update. Double-click Configure Automatic Updates in the list, select the Enabled radio button, and in the left-hand box select 2 - Notify for download and notify for install. Now click OK, and you'll be notified whenever there are updates - unfortunately, they'll be a daily irritation if you're using Windows Defender.


The Group Policy Editor isn't available on Windows 10 Home, but we'd recommend you at least open Windows Update, click Advanced options and select Notify to schedule restart from the Choose how updates are installed list. While you're here, all Windows 10 users might want to click Choose how updates are delivered, and ensure that Updates from more than one place is either off, or set to PCs on my local network.


6 - Fix privacy and data defaults
We're not a fan of some of the data-sharing defaults in Windows 10, and we'd recommend all users review them periodically. Use the Start Menu to search for and run the Settings app, then click Privacy. In the left-hand pane, you'll see many areas where your computer might be sharing data. It's worth spending time checking that you're comfortable with allowing apps to use your computer's camera, microphone, account information and so on, and where you are, checking that no surprise apps appear in the lists. Note, too, that the default Feedback & diagnostics setting is to send enhanced data to Microsoft.


If you use Windows Defender, click the back arrow and select Update & Security, then Windows Defender. Check that you're happy with the default behaviour, which is to enable Cloud-based detection and Automatic sample submission.

Many people are uncomfortable with the idea of Wi-Fi Sense, which is designed to get you onto wireless networks more quickly. On a device with Wi-Fi, click the back arrow, select Network & Internet, click WiFi and select Manage WiFi Settings. We'd strongly recommend turning off Connect to suggested open hotspots, Connect to networks shared by my contacts, and disabling the button under Paid WiFi services if it's present.


Additionally, Wi-Fi Sense might result in the sharing of your network's wireless credentials among devices you don't control: allow a guest to log in and their contacts - and potentially theirs in turn - may also be able to. Ridiculously, the only fix is to rename your network's SSID so that it ends with "_optout". We'd recommend confining guests to a guest wireless network, configuring your own devices not to use Wi-Fi Sense, and asking staff to do the same before allowing their Windows 10 devices onto the main wireless network.

7 - Where's Safe Mode when you need it?
Nothing gets you out of Windows trouble like Safe Mode, which is why it's inexplicable that you can no longer enter it by pressing F8 or Shift+F8 at boot. Although it's still available in Windows 10, you have to boot into Windows first, then either restart holding the left Shift key or via an option within Update & Security in the Settings app. Neither method is helpful if your PC can't boot into Windows in the first place.

You can't get around this, which is why it's helpful to create a boot time Safe Mode option before trouble arrives. Hit Win+x and select Command Prompt (Admin), then type bcdedit /copy {current} /d "Windows 10 Safe Mode" and hit Enter. From the Start Menu type msconfig, run System Configuration in the results, and navigate to the Boot tab. Highlight the Windows 10 Safe Mode option you just created, tick Safe boot and select Minimal under Boot options and - if necessary - reduce the Timeout value so you won't be inconvenienced - the minimum is three seconds. Tick Make all boot settings permanent (in fact you can simply return here to delete the Safe Mode entry) and click OK.


You can repeat these steps, substituting suitable names in quotes at the Command Prompt, to create shortcuts for Safe Mode with Networking.

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solution to problem
Jul 7, 2016 8:17AM PDT

Thank you for your response. It will be very helpful to people new to win 10.
I hae been working in win 10 for a couple years. I started with the trial version and I have installed it numerous times for my self and others.
Win 10 on the laptop I have talked about here works exactly the way I expect it too. once it boots. I repeat the problem is after I press the power buttom It boots part way then stops. I turn the laptop completely off and then imediately press the powerbutton and it boots up properly and win 10 works completely to my needs. What I can't figure out why it will boot properly if I imediately press the powerbutton it will boot but if I wait for a while it requires two boot attemps.

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Just A Thought... Have You Checked The Boot Order In BIOS?
Jul 7, 2016 4:04PM PDT

Your issue may not be exactly the same but it's worth a check.

I had a Windows 7 to Windows 10 upgrade machine which had issues booting after the upgrade, such as yours. I was able to boot the machine correctly after unplugging the ethernet cable and turning off the printer. I checked the boot order in the BIOS and two things were wrong.. First, it was set to boot to the Network first, then to boot second to a USB drive on a printer.. Really strange. How those changes occurred, I don't know but when I disabled the Network and printer boot options, it booted just fine..

Hope this helps.

Grif

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Just a Thought
Jul 7, 2016 5:00PM PDT

Thanks for your reply Grif.
Yes I had checked the boot order and made sure the HDD was 1st. It had been the DVD