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Hi, I recently purchased a Samsung LED 6000 series tv. Everything works fine, except the InfoLink. I connected the tv's Lan port directly to my router and tried connecting to InfoLink to no avail. It repeatedly says it can't connect. What is the problem? My modem & router are working fine. Thanks.
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aday75,
There are probably some router settings (or a firewall) that may keep it from passing through. What happens if you hook it up directly to your modem?
--HDTech
Sounds like many individuals are have the same problem. I have become a samsung buyer ever since my brother first bought his Samsung LCD. Now, I have bought my LED 6 Series w/ infolink which I cannot set up. I've tried just about everything. I've read a couple of suggestion on this site and I cannot understand why the gateway ping fails.
What is "Gateway Ping?" And how do I resolve my issue.
Felipe Rangel,
What is the full model of the television?
Also how are you connecting it, and what are you connecting it with?
--HDTech
The model number is "UN46B6000VF."
I have a home based office on my second floor where the cable modem is located, and tv on first floor. I have a Linksys wireless router wherein I've tried connecting a Linksys wireless accessory. The accessory is connected to my USB port located behind my Samsung tv (6000). Details below:
1) Time Warner Cable (2nd floor modem);
2) Modem to Wireless-N Linksys;
3) Wireless-N to Wireless-G 2.4GHz (wireless accessory);
4) 2.4GHz to USB port of Samsung.
I have manually entered my IP, Gateway, etc... but when I test the network, it states that Gateway Ping has failed. Any suggestions?
Can I connect a wireless accessory to my USB port? My next step is to run a hard line from the second floor to my first floor to find if my InfoLink even works. I really want it to work wirelessly, all possible.
Under the T.V. Setup menu, it seem like Cable is the only option I have. I've tried changing the Network Type, but it seems like I do not have that option because I cannot highlight the option to make the changes necessary. Is that correct?
BTW: My Wireless-G 2.4GHz (acessory) does work. With success, I've connect it to my laptop to find if it works.
Thanks!
Felipe Rangel,
If you're not using a WIS09ABGN LinkStick, it may not connect to your network properly. Linksys and Netgear USB drives are not supported. The only LinkStick that I know that works is the WIS09ABGN.
--HDTech
I was trying to avoid purchasing something I may not need. However, looks like I have no other choice. Thanks for you feedback.
-Felipe
Hi, I was able to figure it out. I manually inputted the IP address, Gateway, etc.. Thanks!
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