Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Resolved Question

Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.

by Jan 6, 2013 10:07PM PST

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA800BEE8B30
BCP3: FFFFFA800BEE8E10
BCP4: FFFFF80003198460
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\010713-18704-01.dmp
C:\Users\user\AppData\Local\Temp\WER-42993-0.sysdata.xml


I get this error with a blue screen often while booting up and on system restore it is fixed for couple of days and then again the same error comes up.
Could you please help me with a solution to this.
Thanks

Discussion is locked

vinodalex has chosen the best answer to their question. View answer
4 Posts
- Collapse + Expand Details

Best Answer

- Collapse -
Sorry but that is the bluescreen that does not tell much.
by Forum moderator Jan 7, 2013 3:57AM PST

Add more detail. Make, model, how long since you cleaned the heat sinks and more.
Bob

- Collapse -
windows 7
by vinodalex Jan 7, 2013 10:34PM PST

thanks for the post
Make is Fujitsu lifebook pc with windows 7 professional. Its a new pc about 1 month old.

- Collapse -
Given that little detail.
by r. proffitt Forum moderator Jan 7, 2013 11:55PM PST

Surely a warranty issue. They'll likely reload the OS. You may have more to tell such as "this happened after I installed ______."

Your post is too light on details. For example, system restore works but does this auto logon? If so, create a new account if possible to see if this is an account or OS/App issue.
Bob

- Collapse -
Thanks
by vinodalex Jan 8, 2013 12:46PM PST

Thanks for the reply and sure had installed a software for checking equipments and now have uninstalled the same. Hopefully that should solve the problem.
Once again a big thank you for the reply..
Alex

Back to Windows 7 forum

CNET Forums

Operating Systems
Software
Electronics & Gadgets
Hardware
Tablets & Mobile Devices
General Help
Brand Forums
Roadshow Autos
Off Topic

Other Forums

Forum Info