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General discussion

Problem emailing files

Nov 8, 2005 9:32PM PST

I am trying to email an excel file from work to home.

machine at work has outlook, machine at home has outlook express.

Whether I use file/send to/mail recipient, or compose new email and attach file, when I get home and receive the email, there is no attachment.

The machine at home is reporting the email with a size which it would be if the attachment was there, but it isn't!

I can understand outlook hiding / blocking an .exe attachment, but not a .xls one !!!

If I email from work to my yahoo webmail, the attachment is there, but I want to use outlook express, not webmail.

Please help

Robert

Discussion is locked

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Ask your IT, here's why.
Nov 8, 2005 9:40PM PST

I consult with some businesses and to staunch the leaks we strip both incoming and outgoing emails of attachments unless the user is on our trusted list.

Web mail sidesteps the stripper but we often disable webmail with ban lists.

Depending on your office policies, everything sounds fine to me.

Bob

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Re: no attachment
Nov 9, 2005 2:53AM PST

Rcgyuk,

If you mail to yahoo, you see the attachment; if you mail to OE, you don't see it, only the size. This seems to prove that it's not something done by your work, but by your OE.

Spreadsheets can contain macro's, macro's can contain viruses, so it's possible xls is on the list of extensions that's blocked by OE. Go and see in the options if any blocking is done of attachments that are potentially dangerous. If so, disable it, and resend the mail from your work or yahoo.
If not OE itself, it could be caused by any protection you've got installed like anti-virus. See if you can disable that, if necessary.

As I remarked, you can experiment yourself. Send any mail with any kind of attachment from your yahoo account to your OE account and see how it arrives.

More often than not, it helps to zip the file before you attach it. But a smart anti-virus looks inside the zip-file. Then the thing to do is first rename (to myfile.dat, for example) than zip it. Don't forget to rename it back after unzipping, or your Excel won't open it.

Hope this helps.


Kees

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Re: No Attachment
Nov 9, 2005 5:20PM PST

I think the first reply is more likely, as I got my boss to email me the file. His email contained the file, my one didn't.