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Question

Problem connecting PC to iPhone via USB

Jan 21, 2015 7:47AM PST

I do not know if this is a PC issue or Apple issue.

I backup my pictures from my iPhone to my PC. Up till now, I would connect the iPhone to the PC with a USB cable and, after a few minutes, the PC would recognize the iPhone and allow me to access the pictures on it.

BUT THINGS ARE DIFFERENT NOW: I connect the two with a USB cable and wait. Eventually the iPhone asks me if I TRUST the PC (a new iPhone feature). I respond Yes. And I wait, and wait, and wait. The PC doesn't recognize the iPhone.

I have tried using different USB ports, but no difference. I have tried using different USB cables - including the Apple original - but no difference.

TechhnicaI details: iPhone is running iOS 8.1.2. The PC is running Windows 7. The USB cable is the Apple original.

Discussion is locked

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Answer
(NT) Did you install the latest iTunes?
Jan 21, 2015 8:03AM PST
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Do I need to install latest iTunes to connect?
Jan 21, 2015 11:12AM PST

Do I need to install latest iTunes to connect my iPhone with a USB?

Benbimi

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Looking at some Apple Forum posts.
Jan 22, 2015 12:05AM PST

It appears that Apple married iOS support to versions of iTunes. Sorry but you can look up which iTune versions supports which iOS versions.
Bob

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(NT) Yes - iTunes is up to date
Jan 21, 2015 11:17AM PST