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Question

problem common to FF, Chrome, and IE

Nov 19, 2011 7:29PM PST

When I try to use google search I get 404 Not found. This true for the 3 browsers I mentioned so it's not browser specific. The problem is also related to only one of my computers. I am assuming the problem exists at the PC level and/or the problem resides in a setting or file that all three browsers use. The problem is on my net book running Win7 starter. Any ideas or suggestions?

Thanks

Discussion is locked

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Answer
Re: google search
Nov 19, 2011 7:35PM PST
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(NT) exactly. However, my homepae is google news and that works
Nov 20, 2011 3:12PM PST
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Re: google
Nov 20, 2011 3:58PM PST

From the command prompt type:
ping www.google.com (+ enter)
What is the output (copy and paste into your answer please)?

Kees

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Thanks for your help
Nov 20, 2011 4:31PM PST

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\windows\system32>ping www.google.com

Pinging www.google.com [64.46.38.20Cool with 32 bytes of data:
Reply from 64.46.38.208: bytes=32 time=205ms TTL=51
Reply from 64.46.38.208: bytes=32 time=206ms TTL=51
Reply from 64.46.38.208: bytes=32 time=206ms TTL=51
Reply from 64.46.38.208: bytes=32 time=206ms TTL=51

Ping statistics for 64.46.38.208:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 205ms, Maximum = 206ms, Average = 205ms

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results from PING
Nov 20, 2011 4:31PM PST

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\windows\system32>ping www.google.com

Pinging www.google.com [64.46.38.20Cool with 32 bytes of data:
Reply from 64.46.38.208: bytes=32 time=205ms TTL=51
Reply from 64.46.38.208: bytes=32 time=206ms TTL=51
Reply from 64.46.38.208: bytes=32 time=206ms TTL=51
Reply from 64.46.38.208: bytes=32 time=206ms TTL=51

Ping statistics for 64.46.38.208:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 205ms, Maximum = 206ms, Average = 205ms

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Re: ping
Nov 20, 2011 5:26PM PST

That's somewhat slow (205 ms), but nothing wrong. And it's OK. And despite this, http://www.google.com in the browser gives a 404-error? That's very strange.

Does it happen also if you do it after booting in Safe Mode?

Kees

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Also in the safe mode directly connected to the modem.
Nov 20, 2011 8:03PM PST

BTW, thanks for the interest and suggestions.

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Answer
404 wrong URL
Nov 19, 2011 7:44PM PST

404 error normally means a wrong URL or the page has moved. Is this happening on all pages or just one or two? It wouldn't hurt to clear the cache on all the browsers.

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It's only happening on WWW.google.com and I tried
Nov 20, 2011 3:22PM PST

clearing caches but no luck.