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Prob with Zone Alarm

by sapheroth / November 14, 2004 5:08 PM PST

i m using winXp with SP1. i m using ZoneAlarm with antivirus. is was working fine..i tried to updare it.and downloaded the new file.i run the file and select repair.but the setup said unable to fnd some file..now the old firewall and antivirus in also not working..i alywas get a msg at startup that some file is missing to run firewall...
i tried to un-install but but failed to do so coz i m getting a file missing error .i tried to install the old setup file of ZoneAlarm but it said its an old version.
tell me what to do now.

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Re: Prob with Zone Alarm
by skippyd333 / November 14, 2004 6:10 PM PST
In reply to: Prob with Zone Alarm

go to www.majorgeeks.com and get a utility to remove programs. Hdcleaner is one and, it will also clean it out of your registry. There are other programs there also. then reinstall zonealarm new. skip

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Re: Prob with Zone Alarm
by Snmyr / November 14, 2004 7:24 PM PST
In reply to: Prob with Zone Alarm

If this is a recent problem Have you tried XP System Restore to an earlier date and time? Go to Start then All programs then Accessories, system tools, System Restore pick a date and time before you tried updating Zone Alarm. Hope this Helps

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Re: Prob with Zone Alarm
by sapheroth / November 15, 2004 3:03 AM PST

i had manually deleted the folder from program files.and also disable it from the startup option. but now when i try to install its setup it always says sum file in the temp folder is missing.
now what to do .'

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Re: Prob with Zone Alarm
by skippyd333 / November 15, 2004 4:45 AM PST

Yes, like Sam said if you can find a restore point in system restore before the problem it should take care of it for you. If not do what I said and get Hdcleaner and clean your system. when all parts of zonealarm is out, then the temp file will work.

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