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Prints From Lexmark Scanner - Won't Print From Anything Else

My mate has a Canoni550 and today it won't work and I couldn't fix it. He has a Lexmark 4300 Scanner attached to his machine and that prints out via 'Lexmark Imaging Studio' on his machine and it prints perfectly on the Canon.

So the printer is okay and the connections must be okay, I guess.

When I try a plain print out of Notepad I get a blank piece of paper ejected - i.e. the connection is okay, the printer is initiated but it sees nothing to print.

When I try a command line 'copy con' I get nothing.

anyone got any ideas what might be the problem or how I should proceed?

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Comments
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Just a few problems.

COPY CON doesn't work on today's printers except now rare models. Since this is a printer from 2002 that's a fair life span so it's time to learn about printer drivers as well as think the printer has finally failed.
Bob

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the point is

that the printer DOES work. Didn't i make that clear?

"...prints out via 'Lexmark Imaging Studio' on his machine and it prints perfectly on the Canon"

We all know about printer drivers and the printer has been reinstalled a number of times.

If anyone has any real knowledge of what kind of conflicts/misconfigs can cause such a hassle as this, please enlighten us.

regards,

ab

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It's a clue

But given the COPY CON idea I am left to guess if you know about drivers. All skill levels arrive here so let's hear a bit more.

Bob

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The Copy Con

is part of one of the troubleshooting methods - either Canon's or Microsoft's Print stuff, one of the two. It was only tried as part of following their steps.

Together with printing from notepad.

What more can I tell you? That's it. It prints fine when directed to by the Lexmark scanner. In lustrous full colour.

But won't print a test page. Goes through the motions - then ejects an empty page.

But will print in all colours including black when told to clean the heads or align the heads.

Won't print from Notepad - but goes through the motions.

It's not my printer, not at my house, so I can't do any new tests.

So that's all I know for the moment.

I've emailed my friend and told him to disconnect the scanner and retry and then to uninstall the scanner software and retry.

I forgot to make clear to him that he should reinstall the Canon driver after each of them.

So I'm just waiting to hear from him. He has many things to do. Might not look at his printer for a day or two - except, maybe, this time's a bit different because he sang out for help because there's some printing he apparently wants to get done.

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Years ago

I did see some combo scanner printer (2 part thing) that you could hook up a scanner to give you some copier function without using the PC.

--> If it was that old thing then when the PC can't print it's nothing more than the same old work of figuring out if it's some dead printer port, failed printer cable or the owner reinstalled Windows and forget drivers (there are too many to write about here.)

COPY CON is definitely from the old days as 2000 and beyond printers rarely print ASCII code. It was a fine thing back then but today so few printers support that, that I had to comment about it. Not that it wasn't a bad idea.
Bob

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