HolidayBuyer's Guide

Computer Newbies forum

General discussion

Printing problem

by IDOB / June 4, 2004 11:24 PM PDT

Windows XP, Printer Hp photosmart 7550

Several days ago, when starting computer, I had the following message on the screen:
Unable to load driver for HPHipm11.exe (HPHipm11.exe)

Was unable to print anything. I went through the troubleshooter wizzard and everything was fine, was told to restart the computer. I did, and the items in the to be printed list, printed out fine. This happens everytime I try to print anything, I select print, nothing, shut down and restart computer and the printer works.
Any help will be appreciated.
Thanks.........Jo

Discussion is locked
You are posting a reply to: Printing problem
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Printing problem
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Re:Printing problem
by cunal / June 4, 2004 11:33 PM PDT
In reply to: Printing problem

You might try reinstaling the hardware. Remove the program from add remove programs first.
Good Luck

Collapse -
Re:Printing problem
by glenn30 / June 4, 2004 11:38 PM PDT
In reply to: Printing problem

Jo,

I would check with HP's support to verify you have the latest driver for your printer. If no success why not remove the printer and re-install to see if that corrects the problem. Sometimes we must keep trying things.

Best of luck,

Happy

Glenn

Collapse -
Re:Re:Printing problem
by IDOB / June 5, 2004 4:35 AM PDT
In reply to: Re:Printing problem

First of all, Thank you to Cunal and Glenn for responding to my post.

I uninstalled the software and reinstalled it. It worked!!! Thank you so very much!!!

Now, I checked with HP and was told that this problem happens sometimes when Zone alarm has been installed. I had just received an update notice from Zone Alarm, and updated as per instructions. So it's possible that was the problem. Just in case anyone else gets this problem.....
Thanks again......Jo

Collapse -
Re:Re:Re:Printing problem
by IDOB / June 7, 2004 6:54 AM PDT
In reply to: Re:Re:Printing problem

It's me again! Same problem....shut down computer and when turn it on again same message.
So, what do I do? HP suggested uninstalling ZoneAlarm, they didn't say anything about reinstalling it. So what do I do for a firewall if I uninstall it?
Any help will be greatly appreciated.........Jo

Collapse -
Re:Re:Re:Re:Printing problem
by glenn30 / June 7, 2004 10:39 AM PDT

You can enable Windows XP's Internet Connection Firewall (IFC) to replace ZoneAlarm but there is no protection for anything leaving your computer as in ZoneAlarm. Maybe this will be useful as a temporary measure. I use ZoneAlarm and have for years therefore have no suggestion for a replacement.

Best of luck,

Glenn

Collapse -
Zonealarm Pro 5 has created many problems with other software
by gearup / June 7, 2004 11:57 AM PDT

Zonealarm is trying to work them out. meanwhile they recomend reinstalling Zonealarm 4.5.
Good Luck

Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

HOLIDAY GIFT GUIDE 2017

Cameras that make great holiday gifts

Let them start the new year with a step up in photo and video quality from a phone.