Have you looked in Event Viewer for clues? Any conflicts appear in Device Manager? If you haven't yet tried, disable Advanced Printing Features in the properties of the logical printer. Sometimes enhanced metafile format spooling can cause problems.
I have a dell desktop p4 2.4ghz w/ 1 gig Ram. For the past month or so, I have been having printer freeze-ups. I have a HP1012 hooked driectly via USB, and 3 other networked printers (2 HP and a Brother laserfax printer).
The weird parts - it will freeze randomly, and will freeze when printing to any of the printers!! I may go a week between freezes, or a day.
When it freezes, I can not bring up the "PRINTER and FAXES" in windows, and when I click on the printer icon in my time tray, nothing happens. I then must usually cntrl-alt-del to end whatever program was printing, then restart. When I try to restart, I always get an "Explorer can not close" message and must "end now", before it will turn off, and then it will take forever in the "Windows is shutting down" screen before it reboots.
I have tried new drivers. I tried HP tech support and dell tech support, all to no avail.
Please help, as this is driving me nuts!!!