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Printing envelopes w/ HP 5610

by oldnytelman / March 10, 2008 7:59 AM PDT

I am having trouble printing envelopes. I have a HP5610 all-in-one. OS is XP Home. I am using Office Word-2000
I put the envelope where I am supposed on the right hand side of the printer, but when I hit the print button the cartridges slide over to the left side and print on nothing. The envelope is on the right side of the machine and comes out blank. If I put the envelope on the left side , the printer has a problem feeding the envelope. It worked fine until a couple of weeks ago. The options appear to be set correctly.

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Is the latest Service Release for Word installed?
by R. Proffitt Forum moderator / March 10, 2008 8:24 AM PDT
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SP-3
by oldnytelman / March 10, 2008 9:35 AM PDT

Installed it about a half hour ago and it solved the problem. Thanks for replying.

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Glad to hear it.
by R. Proffitt Forum moderator / March 10, 2008 9:46 AM PDT
In reply to: SP-3

Thanks for sharing the fix.

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